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Commercial Context and Areas for Discussion

Commercial Context

  • The claims environment continues to become increasingly complex, with greater requirements for technical assessment, specialist involvement, engineering input, supplier management and cost validation.
  • The current commercial structure should therefore be reviewed periodically to ensure that it remains aligned with the level of service, technical expertise and governance required to support Momentum.

Key Areas for Discussion

  • The existing incident-management fee structure
  • Travel requirements and associated costs
  • Complex scope requirements
  • Increasing specialist and engineering involvement
  • The changing cost environment within the building and repair market
  • Alignment of the current rate structure with the services being delivered

Our objective is to ensure that the commercial model remains sustainable while continuing to provide Momentum with the required level of service, technical oversight and claims governance.