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Strengthened Review Points

01

Improved Internal Review

Additional review points have been incorporated into the process for claims requiring greater scrutiny, allowing potential issues to be identified before finalisation.

02

Supplier Documentation

Greater emphasis is being placed on obtaining appropriate supporting documentation where required, particularly for specialist work and material costs.

03

Cause and Scope Verification

The assessment process continues to place greater emphasis on ensuring that the reported cause, observed damage and proposed reinstatement are aligned.