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Summary and Next Steps

  • Governance: Quadrolinx controls and additional review points continue to strengthen scope, cost and documentation governance across the claim lifecycle.
  • Value: Historical claims data offers a path from retrospective reporting to proactive claims intelligence for Momentum.
  • Commercial: A periodic review of the commercial model is proposed to keep it aligned with the growing complexity of the claims environment.
  • Roadmap: Four priorities for the remainder of 2026: service excellence, claims quality and governance, cost and supplier intelligence, data and technology.
  • Asks: Agree the engagement cadence, reporting requirements, escalation channels and the commercial discussion with Momentum Insure.